https://www.xtensible.ai/blog Short pieces in two tracks: business, for the people deciding what AI should do in a company; tech, for the people building it. en https://www.xtensible.ai/blog/what-an-ai-agent-is https://www.xtensible.ai/blog/what-an-ai-agent-is Thu, 22 Oct 2026 12:00:00 +0000 Business The word is everywhere. Here is what it means when we use it, what one actually does in a business, and the three questions to ask before you want one. https://www.xtensible.ai/blog/keeping-an-agent-honest https://www.xtensible.ai/blog/keeping-an-agent-honest Thu, 22 Oct 2026 12:00:00 +0000 Tech An agent that answers customers in production needs more than a good prompt. How we trace every turn, score the answers, and stop a change that makes them worse.